Getting spa reception right is critical. The first and last client communication is with spa reception. Is your reception doing its part to maintain good client relationships and represent the spa brand while driving revenues? Spa training budgets typically focus on therapists skills and protocols, with receptionists only participating in retail product training.
It's time to realise that a well trained reception with the correct team building, communication and relationship management skills can be a valuable driver of spa revenues. The Evolution-U Spa Academy “How to run a standout Spa Reception” training addresses this need by focusing on how to run a profitable, effective and team focused spa reception which will drive spa revenues and business longevity!